Journal of Management Research
Volume 2, Number 2 (April- June 2002)
ISSN: 0972-5814 Online ISSN: 0974-455X
Measuring Organizational Efficiency and Effectiveness
Peter S Davis and Timothy L Pett
| Abstract |
The purpose of this research is two-fold. We first want to demonstrate the use of measures of efficiency and effectiveness to create a typology that is useful for classification of organizational performance.
The research further reveals the relationships between the proposed performance typology and various business-level strategies. The findings of this research indicate that strategy selection impacts the proposed performance typology of efficiency and effectiveness. The study concludes with a discussion of our findings and addresses directions for future research.
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