About

  • Specific interests include services marketing, service failure, customer complaint and service recovery activities. Further, my research has focused on tourismโ€™s unique characteristics on tourist complaining behavior and related processes.
  • A dedicated researcher with first rate communication and interpersonal skills, I thrive on deadlines and can work efficiently within a team or on my own initiative. I am constantly looking to expand my knowledge and skill-set, and look forward to developing my career in academia.

Articles by Erdogan

  • Free proceedings of the conference PROCEEDINGS OF THE THIRD INTERNATIONAL AVIATION MANAGEMENT CONFERENCE, IAMC โ€“ 2016, DUBAI, UAE
  • Community Perception of Sustainable Tourism Development for a Newly Developing Destination: The Case of Baksฤฑ

Activity

  • Kristina Braun | BSc in Hotel Management 2017 Graduate | Grand Hyatt Berlin ๐Ÿ’ซ “๐˜ ๐˜ฉ๐˜ข๐˜ท๐˜ฆ ๐˜ข๐˜ญ๐˜ธ๐˜ข๐˜บ๐˜ด ๐˜ฃ๐˜ฆ๐˜ฆ๐˜ฏ ๐˜ฎ๐˜ฐ๐˜ด๐˜ต ๐˜ช๐˜ฎ๐˜ฑ๐˜ณ๐˜ฆ๐˜ด๐˜ด๐˜ฆ๐˜ฅ ๐˜ฃ๐˜บ…
  • First in the #SHTMFunFacts series! Learn about #PolyUSHTM through numbers
  • Great to see Edith Cowan University moved up from 101-150 in 2019 to 51-75 in 2020 in the ShanghaiRankings for the subject โ€œHospitality and Tourism…

Experience

Founding Dean

Mohammed VI Polytechnic University, School of Hospitality and Business Management
Feb 2020 โ€“ Present6 months
Ben Guerir, Morocco
In charge of the development of the program, and administration of the School

Director of Post-Graduate Studies

King AbdulAziz University, Faculty of Tourism
Dec 2018 โ€“ Feb 20201 year 3 months
Jeddah Governorate, Saudi Arabia</br /> Developing and managing postgraduate programs. Especially Event Management master program for females. In charge of research activities in the Tourism Faculty. Supervising and couching junior faculty members.

King AbdulAziz University

7 years
  • Director of International Relations & Agreements Unit
    Oct 2017 โ€“ Feb 20202 years 5 months
    Jeddah
    Developing and managing relationships with key international stakeholders, creating collaborative programs pertaining to international student and faculty, organizing external affairs events and meetings and coordinating internal and external engagements, working in conjunction with the Dean of Faculty.
  • Associate Professor
    Mar 2013 โ€“ Feb 20207 years
    Jeddah, Kingdom of Saudi Arabia
    Managing Editor – International Journal of Management Perspectives Asia-Pacific Coordinating Editor – Journal of Travel and Tourism Research
  • Head of Travel and Tourism Department
    Apr 2015 โ€“ Oct 20172 years 7 months
    Jeddah
    Developing a curriculum in collaboration with Hong Kong Polytechnic University, School of Hotel and Tourism Management, planning, organizing, leading and controlling the operational functions of the department.
  • Regional Vice President for the Middle East
    International Tourism Studies Association
    Oct 2014 โ€“ Dec 20173 years 3 months
    Washington, United States
  • Associate Professor
    Al-Faisal University
    Jan 2012 โ€“ Feb 20131 year 2 months
    Jeddah, Saudi Arabia
    Director of Khaled Al-Faisal Tourism Research Center
    Managing Editor – International Journal of Management Perspectives Asia-Pacific Coordinating Editor – Journal of Travel and Tourism Research
  • Assistant Professor
    Taylor’s University
    Sep 2010 โ€“ Jan 20121 year 5 months
    Teaching fulltime tourism, hospitality courses to undergraduate and master courses, supervising master thesis.