About
- Specific interests include services marketing, service failure, customer complaint and service recovery activities. Further, my research has focused on tourismโs unique characteristics on tourist complaining behavior and related processes.
- A dedicated researcher with first rate communication and interpersonal skills, I thrive on deadlines and can work efficiently within a team or on my own initiative. I am constantly looking to expand my knowledge and skill-set, and look forward to developing my career in academia.
Articles by Erdogan
- Free proceedings of the conference PROCEEDINGS OF THE THIRD INTERNATIONAL AVIATION MANAGEMENT CONFERENCE, IAMC โ 2016, DUBAI, UAE
- Community Perception of Sustainable Tourism Development for a Newly Developing Destination: The Case of Baksฤฑ
Activity
- Kristina Braun | BSc in Hotel Management 2017 Graduate | Grand Hyatt Berlin ๐ซ “๐ ๐ฉ๐ข๐ท๐ฆ ๐ข๐ญ๐ธ๐ข๐บ๐ด ๐ฃ๐ฆ๐ฆ๐ฏ ๐ฎ๐ฐ๐ด๐ต ๐ช๐ฎ๐ฑ๐ณ๐ฆ๐ด๐ด๐ฆ๐ฅ ๐ฃ๐บ…
- First in the #SHTMFunFacts series! Learn about #PolyUSHTM through numbers
- Great to see Edith Cowan University moved up from 101-150 in 2019 to 51-75 in 2020 in the ShanghaiRankings for the subject โHospitality and Tourism…
Experience
Founding Dean
Mohammed VI Polytechnic University, School of Hospitality and Business Management
Feb 2020 โ Present6 months
Ben Guerir, Morocco
In charge of the development of the program, and administration of the School
Director of Post-Graduate Studies
King AbdulAziz University, Faculty of Tourism
Dec 2018 โ Feb 20201 year 3 months
Jeddah Governorate, Saudi Arabia</br /> Developing and managing postgraduate programs. Especially Event Management master program for females. In charge of research activities in the Tourism Faculty. Supervising and couching junior faculty members.
King AbdulAziz University
7 years
- Director of International Relations & Agreements Unit
Oct 2017 โ Feb 20202 years 5 months
Jeddah
Developing and managing relationships with key international stakeholders, creating collaborative programs pertaining to international student and faculty, organizing external affairs events and meetings and coordinating internal and external engagements, working in conjunction with the Dean of Faculty. - Associate Professor
Mar 2013 โ Feb 20207 years
Jeddah, Kingdom of Saudi Arabia
Managing Editor – International Journal of Management Perspectives Asia-Pacific Coordinating Editor – Journal of Travel and Tourism Research - Head of Travel and Tourism Department
Apr 2015 โ Oct 20172 years 7 months
Jeddah
Developing a curriculum in collaboration with Hong Kong Polytechnic University, School of Hotel and Tourism Management, planning, organizing, leading and controlling the operational functions of the department. - Regional Vice President for the Middle East
International Tourism Studies Association
Oct 2014 โ Dec 20173 years 3 months
Washington, United States - Associate Professor
Al-Faisal University
Jan 2012 โ Feb 20131 year 2 months
Jeddah, Saudi Arabia
Director of Khaled Al-Faisal Tourism Research Center
Managing Editor – International Journal of Management Perspectives Asia-Pacific Coordinating Editor – Journal of Travel and Tourism Research - Assistant Professor
Taylor’s University
Sep 2010 โ Jan 20121 year 5 months
Teaching fulltime tourism, hospitality courses to undergraduate and master courses, supervising master thesis.